We offer a complete pre-installation consulting service for the integration of our system in the existing customer facilities that includes:
- Cooling requirement
- Power requirement
- Systems integrations
We offer a complete pre-installation consulting service for the integration of our system in the existing customer facilities that includes:
We offer a professional all-inclusive on-site installation service that includes:
A3Cube Customer Support is designed to help you resolve issues quickly and to achieve a truly personalized, proactive, and predictive support experience so you can identify problems before they happen. Tailored to meet your individual data center requirements, we partner with your IT staff and leverage your capabilities so you're only buying in the services you need.
Phone and Web Support(8-5) during business days
On-Site Service for hardware replacement
Next Business day after problem diagnosis
Phone and Web Support (24h) 365 days
On-Site Service for hardware replacement
Next Business day after problem diagnosis
Phone and Web Support (24h) 365 days
Real Time Remote Support
On-Site Service for hardware replacement
Next Business day after problem diagnosis
PRO | ENHANCED | PREMIUM | |
Professional On-Site Installation service | |||
Business Day Phone & Web Support, 8 AM-5PM | |||
24x7x365 Phone and Web Support | |||
Real time Romote Support for Diagnosis | |||
On-Site Service, Next Business day after problem diagnosis | |||
Software Updates | |||
Mission Critical Support | Avaiable on-demand |